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Certification Options for the Certified Visitor Relations Specialist

The Certified Visitor Relations Specialist (CVRS) program is designed for line officers and other front-line staff, promoting guest-friendly security and customer service engagement. This exciting online certification program focuses on customer service-centric security for frontline staff and security officers that are in daily contact with the general public. These mission-critical staff can learn cutting-edge customer service and visitor relations skills in their guest interactions to gain a clear understanding of how customer service and security go hand-in-hand. Offered as a stand-alone certification program or a supplement to the CIPS basic officer certification course.

Our newest certification offering!  Hosted online only by IFCPP's all-new LMS (Learning Management System), online training platform. Click here to learn more about the LMS*.

CVRS Certification - $150 per participant ($135 for IFCPP members with coupon code or $95 when purchased as a CIPS supplement. Please contact us to take advantage of the supplement option.) 

Course Length:  120 mins +/-
Audience: Security officers, visitor services staff, reception and entry staff, admissions staff, librarians, gallery attendants, docents, volunteers, and others
IFCPP Continuing Education Units (CEU's): 15

Member & Multiple Registrant Discounts:
$135 per student (1-6 students)
$120 per student (7-24 students)
$95 per student (25-48 students)
$80 per student (49 or more students)

Click here to get Coupon Codes for Member Discounts. These codes are the only way to receive the Member Discounts. You must be a Member and log-in to access this page.

To purchase and access IFCPP's Learning Management System and the CVRS course, please click here!

The CVRS designation is valid for 2 years from your most recent date of completion. To keep your designation valid, click here to learn about re-certification options.

*IFCPP uses a Learning Management System (LMS) to manage and deliver our cutting-edge online training programs. The LMS Platform is separate from the IFCPP website. You will need to set up a separate log-in for the LMS site. We hope to offer a single sign-on system in the future. Learn more about our LMS here


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